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In today’s business world, it can be difficult to select employees with the correct behavioral characteristics for customer service jobs. The Customer Service Profile™ is a customer service assessment that measures how well a person fits specific customer service jobs in your organization. This employee assessment is based on various characteristics identified through Profiles International’s carefully compiled research.

Product Differentiators

  • Vietnam validation
  • Job matching and performance modeling enables rapid customization for each client organization
  • Vertical specialty versions available in hospitality, healthcare, financial services and retail.
  • Shape and communicate your company’s customer  service philosophy.
  • Provides an easy comparison of an individual’s behavior traits, proficiencies, and perspective on customer Service to your company’s standards.

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